One network. No patient lost between levels of care.
Hospitals, detox, residential, PHP/IOP, MAT, sober living, housing, employment and community partners share one referral network. Every referral is tracked until the receiving team confirms the patient arrived.
1. Find
Search verified providers by location, specialty, payer and real-time bed availability.
2. Refer
Send a secure e-handoff. The provider accepts, declines or waitlists; everyone sees the status.
3. Close the loop
Arrival is confirmed, follow-ups are scheduled, and outcomes feed network dashboards.
Who uses it
Use the tabs above to try a live referral, walk a patient journey, view dashboards, and tap through the mobile app. All data here is sample data.
Referral engine
A discharge planner needs a detox bed today for a patient with Medicaid. Filter, pick a facility, send the referral, then play the facility's side.
Referral status
Send a referral to see live tracking.
Patient continuity
Care doesn't end at discharge. Select a stage to see who is involved and what the system tracks.
Network dashboard
Leaders see where referrals stall and where the network has gaps.
Network gaps
- No MAT provider accepting Medicaid within 15 miles of the North district.
- Sober living beds for women hit 96% capacity.
- Transport partner coverage missing on weekends.
Mobile app
Patients and field staff use the same platform on their phones: appointments, referrals, consent and alerts. Tap the tabs inside the phone.
What the app covers
- Push and SMS alerts for appointments and referral updates
- Milestones and progress along the recovery path
- Consent controls under 42 CFR Part 2
- Secure messaging with the care team
- Works on phone, tablet and desktop browsers
Architecture and security
Modular, API-first and owned by RECLAIM® from day one.
Experience
Responsive web app (React / Next.js) for every role, with a mobile-friendly interface.
Services
Containerized microservices (NestJS or FastAPI): referrals, directory, consent, messaging, analytics, billing.
Data
PostgreSQL and Redis on Azure or AWS with encrypted backups and disaster recovery.
Interoperability
FHIR R4 APIs first, ready for HL7 and EHR integrations.
Security
- HIPAA and 42 CFR Part 2
- Encryption in transit and at rest
- MFA, RBAC, least privilege
- Full audit logs
Delivery
GitHub CI/CD across dev, staging and production. Fixed-price milestones, each accepted in writing before payment.